1. Introduction
Welcome to our Vehicle Rental Service. By accessing or using our platform, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.
2. Eligibility & Documentation
To ensure safety and legal compliance, every rider must meet the following criteria:
Age Requirement
You must be at least 18 years old at the time of booking.
Valid License
A valid original driving license is mandatory for all rentals.
Identity Proof
Indian residents must provide Aadhaar; International guests must provide a Passport.
3. Vehicle Usage Policy
The vehicle is to be used only for personal transportation. The following are strictly prohibited:
- Commercial use or sub-leasing the vehicle.
- Racing, off-roading, or stunts.
- Driving under the influence of alcohol or prohibited substances.
- Any illegal activities punishable by law.
4. Damages & Liability
Accidents & Repairs
In case of an accident, you must notify us immediately. You are responsible for any damage incurred during the rental period.
Insurance & Damage Claims
Abi Bikes provides an insurance policy. Only if the damages are successfully claimed through our insurance, you will not be required to pay the damage amount. If the insurance is not claimed, you are fully responsible for paying the entire damage amount, in addition to 25% of the rental amount for the days the vehicle is under maintenance.
Security Deposit
A security deposit is held to cover minor damages. Major damages may incur additional charges as per the authorized service center policy.
5. Cancellation, Refunds & Rescheduling
Within 48 Hours
Cancellations made within 2 days (48 hours) of the booking time will receive no refund.
Prior to 48 Hours
Cancellations made more than 2 days before the booking time will receive a 50% refund.
Rescheduling Policy
If you are unable to travel due to unforeseen circumstances, you can reschedule your booking date and time for free within 3 months of the original booking date. If you wish to reschedule after 3 months, an additional fee of ₹250 will be charged.
6. Data Privacy
Your Data is Secure
We value your privacy. Your personal data and documents are stored securely and are only used for verification and legal compliance purposes as per our Privacy Policy.
Last Updated: March 2026